The New York-New York hotel and casino has to be one of the most recognizable buildings among the themed resorts on the Las Vegas Strip. With its towering replicas of the Manhattan skyline, the thrilling Big Apple coaster that can be seen and heard from sidewalks, and winding streets of Greenwich Village and Times Square, this MGM Resorts property offers a high-energy atmosphere that attracts families, tourists, and thrill seekers alike.
Due to New York-New York’s unique design, there are some risks that you have to look out for, because accidents can and do happen. You have a right to compensation if you or a loved one has suffered an injury in New York-New York due to their negligence, unsafe conditions, and even inadequate security. Here at Shook & Stone, Las Vegas’ top personal injury lawyers are here to help you understand your rights and fight for the justice you deserve.
Unique Hotel Unique Risks
New York-New York is unlike any other casino resort in Las Vegas. It’s immersive, city-within-a-city layout creates a highly complex environment that presents unique safety challenges. Themed walkways and uneven flooring mimic New York streets, coupled with high traffic areas like the Greenwich Village restaurant zone and Brooklyn Bridge walkway, can lead to trip, slip, and fall accidents.
Keep in mind the Big Apple coaster is a full-size roller coaster that brings with it the liability standards of an amusement park. Falling personal items from thrill-seeking visitors can lead to serious injury, like a concussion.
The Nine Fine Irishmen, or center casino bar nightlife, can often be a scene for assaults or altercations that require highly vigilant security.
New York-New York is not your typical hotel or casino. Due to its distinctive design, it may involve more complex liability questions that are not usually typical. But that’s when our experience at Shook & Stone matters.
Accidents and Injuries at New York-New York
The Big Apple Coaster
The Big Apple coaster is a major attraction and a major source of risk. Riders have reported injuries ranging from whiplash and neck pain to concussions and even fractures due to the intense speed, sudden jerks, or malfunctioning restraints. These sorts of injuries are common in roller coasters. Riders must look out for whiplash or spinal injuries from abrupt stops or high-speed turns. Head injuries from impact with restraint systems or loose equipment. Falls or injuries while boarding and disembarking due to operator error. An injury may occur during equipment failure or defective restraint systems.
Because roller coasters are held to a higher standard of care, New York-New York must comply with both Nevada premises laws and specialized safety regulations applicable to amusement rides. Claims involving the coaster often require mechanical inspections, maintenance records, and expert analysis.
Trips, Slips, and Falls on Themed Walkways
Littered throughout the hotel and casino floor are faux cobblestone streets, textured flooring, uneven transitions between themed areas, and dim lighting in bars and corridors. These often contribute to trip hazards that a visitor may encounter throughout their stay.
Amongst those trip hazards, guests may also need to look out for spills and debris in the Greenwich Village area. Wet pool decks and spills on polished floors in the casino or entry lobbies must also be something to look out for. The casino can also be liable for injuries on the outside Brooklyn Bridge walkway due to rain or drink-related spills. It is a staff responsibility to ensure that hazardous areas are cleaned up or cornered off you need timely manner. If the staff fails to do so, the resort may be liable for the resulting injuries.\
Negligent Security and Assaults
New York-New York’s vibrant bar scene, combined with high tourist foot traffic, can create volatile and sometimes dangerous situations. Fights may break out on the casino floor or inside crowded bars, particularly during peak hours or after major events. Guests have also reported assaults occurring in poorly monitored areas such as dark hotel corridors, elevators, and parking garages. In some cases, hotel security response times are inadequate, leaving guests vulnerable during critical times. A lack of sufficient surveillance or poorly lit walkways can further increase the risk of criminal activity. When a resort like New York-New York fails to anticipate or prevent foreseeable acts of violence through proper staffing, lighting, and monitoring, they may be held legally responsible under negligent security claims.
Food Poisoning and Unsafe Dining Conditions
With restaurants ranging from Gallagher’s Steakhouse and Shake Shack to Hershey’s Chocolate World, New York-New York offers a wide range of culinary options. However, when food is improperly stored, prepared, or served, the consequences can be severe. Guests have reported suffering from foodborne illnesses such as Salmonella, E. coli, or Norovirus infections after dining on the property. These conditions can lead to intense gastrointestinal distress, severe dehydration, and, in some cases, hospitalization. Illnesses may force individuals to miss work or experience a prolonged recovery period. Resorts have a legal responsibility to maintain strict food safety standards. If negligence in food handling or cleanliness led to your illness, you may have a valid legal claim against the resort.
Pool Area Accidents
Las Vegas pool areas can be deceptively dangerous, and the pool at New York-New York is no exception. Slippery pool decks, particularly around stairs or near the poolside bars, are common causes of slip-and-fall injuries. In some cases, the absence of lifeguards or clear safety signage increases the risk of more serious accidents, including drownings. Guests have also suffered cuts, bruises, and sprains from broken tiles, jagged surfaces, or defective lounge furniture. Injuries in pool areas are especially concerning when children are involved, as their risk of severe harm is significantly higher. A resort’s failure to monitor and maintain these areas properly can result in liability for guest injuries.
Injuries at Big Apple Arcade or Hershey’s Chocolate World
Attractions like the Big Apple Arcade and Hershey’s Chocolate World may seem harmless and family-friendly, but these areas can hide real dangers. Children and adults may trip over exposed wiring, collide with sharp arcade corners, or fall due to cluttered walkways. In some cases, arcade machines may be improperly secured and could tip over, causing hand or finger injuries. Spilled drinks, candy wrappers, or wet floors also create slip hazards, especially when foot traffic is high and supervision is lacking. When staff fail to monitor, clean, or maintain these environments appropriately, injuries are more likely to occur.
Hotel Room Hazards and Defective Fixtures
Injuries don’t always happen in public areas; many guests suffer harm right inside their hotel rooms. Common issues include loose or unstable furniture, malfunctioning light fixtures or appliances, and poor sanitation standards. Some guests report slips in the bathroom due to slick tiles or missing floor mats, while others encounter pest problems such as bed bugs. Even in an upscale, themed resort like New York-New York, basic maintenance responsibilities still apply. The hotel must ensure that all rooms are safe and habitable.
What To Do After an Injury at New York-New York
Whether your injury happened on The Big Apple Coaster, in your hotel room, or elsewhere on the resort grounds, taking immediate and appropriate action is crucial to protecting your legal rights.
Seek medical attention right away, even if your injuries appear minor. Internal injuries, concussions, or spinal trauma may not become obvious until hours or days later. Getting evaluated immediately not only helps your recovery but also creates a medical record tied to your incident.
Report the incident to hotel security or management as soon as it happens. Request that they complete a detailed written incident report and be sure the information is accurate. Always ask for a copy of this report for your records.
Document everything at the scene. Use your phone to take photos or video of the hazard, your visible injuries, and the general environment. Make note of the exact time and location and write down the names of any staff members you speak with. If anyone witnessed the incident, get their contact information.
Preserve physical evidence that may support your claim. Keep any clothing, footwear, or damaged personal items that were involved. If the incident occurred on The Big Apple Coaster or in the arcade, hold onto ride receipts, wristbands, or playcards that verify your presence. Avoid premature statements or agreements. Do not give recorded statements to MGM Resorts representatives or sign any documents without first speaking with a qualified injury attorney. Insurance representatives may try to minimize your claim or pressure you into accepting a lowball offer.
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How MGM Resorts May Handle Injury Claims at New York-New York
New York-New York is owned and operated by MGM Resorts International, a major corporate entity with a well-established claims process. While this process may appear streamlined, it is primarily designed to protect the resort’s financial interests, not yours.
Coaster-related injury claims often require additional investigation, which can delay the process significantly. MGM’s insurance adjusters and legal teams are trained to minimize payouts and may attempt to place partial or full blame on the injured guest. For this reason, claims involving serious injury, particularly those that occur on The Big Apple Coaster or in high-risk environments like the pool or arcade, should not be handled without legal counsel.
Most injury cases also require extensive documentation, including medical records, surveillance footage, witness accounts, and maintenance logs. Navigating this process alone can be overwhelming and may result in lost compensation. Legal representation like the Shook & Stone personal injury team can ensure that your rights are protected and that your case is taken seriously.
How Shook & Stone Can Help
At Shook & Stone, we’ve built a strong reputation for holding large resorts and casino properties accountable when their negligence causes harm. We understand how to take on powerful entities like MGM Resorts and win on behalf of our clients.
We offer specialized expertise in complex liability cases, including amusement ride injuries. If you were injured on The Big Apple Coaster, we will work with mechanical experts to review the ride’s function, examine maintenance logs, and determine whether operational failures contributed to your injury.
Our aggressive investigation process ensures no detail is overlooked. We gather and preserve critical evidence such as surveillance video, employee schedules, maintenance reports, and eyewitness statements. We also work closely with your medical providers to document the full extent of your injuries.
We are committed to results-driven advocacy. Whether we settle your case through negotiation or take it to trial, we will fight for full compensation, including medical expenses (both immediate and long-term), lost income, pain and suffering, emotional trauma, and any other damages you’ve endured.
Why choose Shook & Stone?
Choosing the right law firm is essential when taking on a large resource like New York-New
York. With a proven track record in Las Vegas personal injury law and an in-depth knowledge of MGM Resorts’ corporate legal tactics, Shook & Stone’s expertise in complex premises cases are the ones you want on your side. You pay nothing unless we win. We’ve helped countless injury victims across Las Vegas reclaim their lives after devastating accidents. Let us help you do the same.
We don’t just represent injury victims; we fight for their future.
Frequently Asked Questions
What are my rights if I was injured on The Big Apple Coaster?
You may have a claim for negligence, defective ride design, or operator error. These claims require expert evaluation and early documentation, so contact an attorney immediately.
Can I sue for an injury in the Big Apple Arcade?
Yes. The resort has a duty to ensure all equipment is safe and the environment is properly monitored—especially around children.
What if I was assaulted on the casino floor or at a bar?
If New York-New York failed to provide adequate security in a known high-risk area, they may be liable under a negligent security theory.
What is the statute of limitations?
In most cases, you have 2 years from the date of the injury to file a personal injury claim in Nevada. However, acting sooner gives your case a better chance of success.
How can I report an injury to the hotel?
Notify security or front desk personnel immediately, and insist on a formal written report. Take your own notes and photos as well.
Contact Las Vegas Top Personal Injury Lawyer Today!
If your Vegas vacation turned into a nightmare because of a preventable injury at New York-New York, don’t face the aftermath alone. The attorneys at Shook & Stone are ready to fight for you.
Discuss Your New York-New York Injury with Our Las Vegas Attorneys. Call (702) 570-0000 or contact us online for free confidential case review. We are available 24/7. No win, no fee.
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