What to Do After an Accident at Excalibur in Las Vegas, Nevada: A Legal Guide for Families and Tourists

One of the most iconic features on the Las Vegas Strip is the Excalibur hotel and casino, known for its unmistakable castle-themed architecture and its reputation as one of the most family-friendly resorts in the city. With its themed Fun Dungeon Arcade, large pool, affordable dining options, and the medieval-themed Tournament of Kings show, Excalibur attracts countless families and visitors looking for a fun Vegas experience on a budget every year. 

Even in this whimsical hotel and casino, serious accidents can occur. You may be entitled to compensation if you or a family member were injured due to unsafe conditions at the Excalibur. At Shook & Stone, we understand the legal complexities involved in holding MGM Resorts properties accountable. Our team has helped many families like yours recover damages after vacation injuries turned into medical emergencies. 

What Types of Accidents Happen Most at Excalibur? 

Due to Excalibur’s size, layout, and aging infrastructure, unique challenges are present when it comes to guest safety. A few of the most frequently reported types of injuries: 

Slips and falls are among the most common accidents that occur in highly crowded traffic areas such as the casino floor, food court, pool, and bathrooms. A few of the reasons why these accidents may occur typically result from spilled drinks, wet floors, and worn carpeting that should have been promptly cleaned and/or repaired by staff.  

Children and seniors should be particularly cautious when it comes to trip and fall accidents since they’re more susceptible to these types of incidents. Buckled carpets, cracked tiles, unmarked elevation changes, and poorly lit areas, especially within the theme sections of the property, can pose a risk.  

Negligent security and poor staffing can result in accidents in which you or a family member can be injured. Assaults, thefts, or disturbances when there is poor lighting or a lack of surveillance, especially in areas like large parking garages and hotel corridors, can create an environment where opportunists can take advantage.  

Even the restaurants within Excalibur are not an exception. Personal harm can be caused by food poisoning, which is one of the most common incidents that can happen in restaurants. During busy hours, the risk of cross-contamination or improper food handling increases, which poses a risk of severe illness to the public. 

Slippery surfaces around the pool area can also be a concern if it is overcrowded, unsupervised, or if equipment fails. The possible injuries that can result from these can be minor falls to serious downing accidents, or even chemical exposure. 

You would think that your hotel room would be free of risk, but defective furniture and or fixtures within the aging hotel and casino can also be a cause for concern. Chairs collapsing, breaking beds, or railings that become loose in this older hotel with high occupancy tend to experience more wear and tear. 

Jerky motions, sudden stops, or misaligned platforms that create trip hazards from elevator or escalator malfunctions can lead to falls or entrapments, particularly to the most vulnerable people in our society, children and seniors.  

The Excalibur can also be responsible for the unsanitary conditions in which bed bugs can live. 

Due to the number of tourists the Excalibur caters to, the risk of infestation is significantly higher. These infestations can cause physical discomfort, allergic reactions, and emotional distress. 

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Venue-specific hazards at Excalibur

The Excalibur hosts a few fun and exciting attractions like the Tournament of Kings arena and the themed Fun Dungeon Arcade. These attractions require extra precautions due to the unique design, which is not typical of any hotel or casino. 

The Tournament of Kings arena hosts a dinner and a show that blends theatrical performances with live horses and live audience participation. Guests may face hazards such as steep stairs without proper railing, trip risks and dim lighting, unsafe or broken seating, and food service accidents due to the tightly packed arena. With all the fun and excitement, this lively atmosphere requires careful crowd management to prevent such injuries.  

The Fun Dungeon Arcade, a favorite spot among kids, can become crowded and chaotic. Trip risks from exposed wires or cluttered game zones often pose a risk of injury. Broken or poorly maintained gaming equipment and insufficient staff supervision should also be taken into consideration. 

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What to do immediately if you’re injured at Excalibur

Time is of the essence after any injury. Taking the right steps can protect not only your health but also strengthen your legal case. 

First is to seek immediate medical help. Whether provided by on-site emergency staff or the local hospital, it is important to be evaluated regardless of the severity of your injuries. Not only does this benefit you and your health, but it also aids in providing medical documentation that can assist your case.  

Next to report the incident to Excalibur security and/or management and insist on completing a formal written report. Make sure to ask for a copy or take a photo of the report. This record will be essential in proving your claim. 

Document the scene thoroughly. Taking clear photos and videos of the scene of the accident and injury can provide powerful visual evidence that will aid in your case. 

If there were any witnesses, gather their contact information, as their statements can add support and validity to your claim. 

Preserving any relevant physical evidence that includes clothes or shoes worn at the time, receipts, or even food items that cause illnesses would be best. 

Lastly and most importantly, avoid making any detailed statements to hotel staff or insurance representatives. These personnel do not have your best interests in mind; they are employed by the hotel and casino and have the hotel’s pockets close in mind. Do not sign any documents or agree to recorded conversations without first speaking to a qualified injury lawyer like the personal injury lawyers at Shook & Stone. 

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How do I report an injury to Excalibur management? 

To report your injury, notify a manager, security officer, or front desk staff. Request to complete an official incident report. Be sure to note the name and position of the person handling your report and the incident report number. Do not forget to request a copy and or a photo of the completed form. After the report, follow up in writing, via e-mail or certified mail, to formalize your documentation. If you have difficulty getting this paperwork, Shook & Stone can help you obtain it through legal channels. 

Can I sue Excalibur or MGM Resorts for my injury? 

Yes, under Nevada law, Excalibur and its parent company, MGM Resorts International, are legally obligated to maintain reasonably safe conditions for all guests. If your injury resulted from their failure to do so, you can pursue a premises liability claim. Examples include slipping on wet floors with no warning sign, being assaulted due to inadequate security, contracting foodborne illnesses from mishandled meals, or suffering an injury in an arcade or pool due to lack of maintenance or supervision. 

How can I prove negligence at Excalibur? 

To prove negligence, your legal team, Shook & Stone, must demonstrate 4 key elements: First, Excalibur owed you a duty of care as a guest. Second, that they breached that duty, for example, by not cleaning a spill or maintaining safety equipment. Third, that this breach directly caused your injury. Finally, you must show that you suffered actual damages, such as medical bills, loss of income, or emotional trauma. Supporting evidence that may help prove your claim can include surveillance footage, cleaning logs, witness statements, and expert evaluations, all of which we can help gather and present. 

Does Excalibur’s age impact their legal responsibility? 

Being an older property, Excalibur does not have a reduced legal obligation to maintain safety on its premises. In fact it’s age increases the need for regular maintenance and timely repairs. MGM Resorts cannot use a “value” price point or high guest turnover as an excuse for ignoring safety risks. Nevada law requires all properties, regardless of age, to provide a secure environment for all of their visitors. 

How does MGM Resorts handle injury claims? 

Across all properties, MGM Resorts manages injury claims with a centralized and sophisticated legal process. Their team may try to limit liability by delaying communications, downplaying your injuries, offering low settlement amounts, or shifting blame onto you. These types of hotels and casinos often have highly funded legal departments that are experienced in defending these types of claims. Without legal representation, guests are often at a disadvantage. Shook & Stone has the experience and legal tools to level the playing field. 

Statute of limitations for filing an injury claim in Nevada

Nevada law provides a 2 year statute of limitations from the date of injury for filing a personal injury lawsuit. However, waiting too long can weaken your case. Evidence like surveillance footage can be lost, and witness memories tend to fade over time. Acting promptly ensures that your rights are protected and that critical evidence is preserved.  

How Shook & Stone can help with your Excalibur injury claim

Our experienced team conducts a thorough investigation to determine exactly what went wrong and who is responsible. We gather surveillance footage, maintenance and cleaning logs, pest control records, and statements from witnesses and staff, just to name a few things. Our lawyers work with medical professionals to assess the full impact of your injuries, including long-term costs. We calculate compensation for medical bills, lost wages, pain and suffering, emotional trauma, and the distribution the destruction of your vacation. Our firm has experience with negotiating with MGM Resorts and knows how to challenge their insurance teams in court if necessary. 

Why choose Shook & Stone? 

Clients choose Shook & Stone because we’ve secured millions of compensation for injury victims throughout Las Vegas, including those injured at MGM properties. We understand the nuances of older, family-friendly resorts and have deep knowledge of local laws. Working on a contingency basis, you pay for nothing unless we win. More importantly, we treat you with the respect, attention, and care you deserve because you’re not just another case to us. 

Don’t let an injury at Excalibur derail your family’s vacation and future. Call Shook & Stone today at (702) 570-0000 or use our online contact form for a free consultation. We’re available 24/7. There’s no obligation, just clear guidance from attorneys who know how to take on these powerful hotel and casino companies. Learn more about Las Vegas Premises Liability Lawyers, Hotel & Casinos.