Our firm secured a $50,000 settlement for a casino guest who was injured in a shuttle bus accident at a Reno casino resort. This case highlights the responsibility casinos and resorts have to ensure safe transportation for their guests.
The incident occurred on November 2, 2019, as our client was preparing to sit inside a casino-operated shuttle bus. While the vehicle was stationary, the shuttle driver accidentally reversed into a building, causing a sudden and forceful impact. The collision threw our client against the shuttle’s interior handrails, resulting in injuries to her hip and neck. Security and incident reports confirmed that the shuttle’s rear luggage door became lodged into the building during the crash, demonstrating the severity of the impact.
Following the accident, our client sought urgent medical care for injuries to her left shoulder, hip, and lower back. Diagnostic imaging revealed disc displacement in the spine along with ongoing shoulder issues. Despite conservative treatment and physical therapy, she continued to experience persistent pain, reduced mobility, and limitations that interfered with her daily activities.
The casino’s insurance carriers attempted to downplay the claim by attributing her symptoms to age-related conditions rather than the crash itself. Our firm countered these arguments with comprehensive medical records, diagnostic imaging, and physician opinions establishing that the shuttle accident directly caused and aggravated her injuries.
Through focused investigation and aggressive negotiation, we secured a $50,000 settlement, providing compensation for medical expenses, pain and suffering, and the disruption to our client’s quality of life.
This case serves as a reminder that Reno casinos and resorts must protect guest safety, including during shuttle transportation—and that experienced Nevada premises liability attorneys play a critical role in holding negligent operators accountable.
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